Knowledge base
Everything explained,
in plain language
Explanations and guides on websites, hosting, email, search visibility and security. Meant to help you on your way — whether you are a client or simply looking something up.
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Websites & CMS 5 articles
How websites are built, with or without a content management system.
- WordPress explained What is WordPress, how does it work and who is it suitable for? An explanation of themes, plug-ins, maintenance and security of the most widely used CMS.
- Joomla explained What is Joomla, how does it differ from WordPress and when is it a good choice? An explanation of multilingual support, permission management and maintenance.
- HTML websites without a CMS What is a static HTML website without a CMS? An explanation of how it works, the benefits for speed and security, and what to bear in mind.
- CMS or no CMS? A CMS for your website or not? A clear trade-off between publishing yourself and the calm, speed and security of a site without a CMS.
- Website maintenance explained What does website maintenance involve? An explanation of updates, security patches, backups and monitoring, and the difference between a CMS site and an HTML site.
Search visibility (SEO) 2 articles
Getting found better in search engines.
- The basics of SEO What is SEO and how does it work? An explanation of the pillars of search engine optimisation: content, technology, structure, keywords and authority.
- Getting found in Google Practical steps to get found better in Google: titles and meta descriptions, speed, mobile, indexing through a sitemap and measuring.
Hosting & domains 4 articles
Where your website lives and how visitors find it.
- What is web hosting? What exactly is web hosting? An explanation of servers, types of hosting (shared, VPS, managed) and what to look for when choosing a package.
- Domain name and DNS explained What is a domain name and how does DNS work? An explanation of A, CNAME, MX and TXT records, nameservers and why a change takes a while.
- SSL certificate and https What is an SSL certificate and why is https important? An explanation of encryption, free certificates via Let's Encrypt and mixed content.
- Backups explained Why are backups indispensable and what should they contain? An explanation of frequency, retention periods, off-site copies and testing whether a restore works.
Plesk & email 3 articles
Practical guides for your hosting and email.
- Logging in to Plesk How do you log in to Plesk? Step by step: the panel address with port 8443, your login details, a forgotten password and logging in safely.
- Creating an email address in Plesk Creating an email address in Plesk step by step, including the right IMAP and SMTP settings for your email program, aliases and forwarding.
- Using webmail How do you use webmail? Logging in through your browser with your full email address, what you can do with it and when an email program is more convenient.
Forms 1 article
Getting in touch through your website.
Security 2 articles
Keeping your website secure and recovering after a hack.
- Website hacked: what now? Has your website been hacked? A calm step-by-step plan: recognising the signs, taking the site offline, changing passwords, restoring a backup and closing the vulnerability.
- Preventing a hacked website How do you stop your website from being hacked? A practical checklist covering updates, passwords, two-factor authentication, backups and less software.